Build capacity and confidence through expert support

We believe meaningful innovation starts with strong teams and clear strategic direction. DFFRNT’s Training and Advisory services are designed to do both—develop internal capability and provide expert guidance where it matters most.

At the executive level, our advisors bring seasoned experience to the table—supporting leadership teams with strategic insight, design maturity assessments, and trusted guidance through complex initiatives. Whether you’re launching a new service, evolving an in-house practice, or aligning stakeholders, we ensure user experience stays central to the conversation.

In parallel, we offer tailored training programs to upskill teams across research, design, and facilitation. Grounded in case-based learning and real-world scenarios, our sessions equip teams with the confidence, tools, and frameworks they need to lead. The result? Empowered teams, aligned strategy, and greater capacity to drive lasting impact.

Methods & Artefacts

Training that builds skills. Advisory that drives strategy.

Our Training and Advisory services work hand‑in‑hand to help organizations scale innovation, strengthen strategy, and build internal capability. We bring seasoned guidance to leadership decisions and deliver tailored programs for design, UX, and research teams, combining practical tools with proven frameworks. The result: empowered teams, aligned leaders, and meaningful outcomes at every level.

Training

Equip your team with practical skills and proven frameworks through our lineup of courses. From design thinking to inclusive design and facilitation, our programs build the capability and confidence teams need to deliver real impact.

Advisory

Get strategic guidance when and where you need it most. Our advisory services bring experienced voices to leadership decisions, helping you navigate complexity, align priorities, and move forward with clarity.

Upcoming Courses

See what’s next on our calendar and join an upcoming session. All dates and times are listed in Eastern Standard Time (EST).

Build capacity and confidence through expert support

We believe meaningful innovation starts with strong teams and clear strategic direction. DFFRNT’s Training and Advisory services are designed to do both—develop internal capability and provide expert guidance where it matters most.

At the executive level, our advisors bring seasoned experience to the table—supporting leadership teams with strategic insight, design maturity assessments, and trusted guidance through complex initiatives. Whether you’re launching a new service, evolving an in-house practice, or aligning stakeholders, we ensure user experience stays central to the conversation.

In parallel, we offer tailored training programs to upskill teams across research, design, and facilitation. Grounded in case-based learning and real-world scenarios, our sessions equip teams with the confidence, tools, and frameworks they need to lead. The result? Empowered teams, aligned strategy, and greater capacity to drive lasting impact.

Upcoming Courses

All Courses

Build capacity and confidence through expert support

We believe meaningful innovation starts with strong teams and clear strategic direction. DFFRNT’s Training and Advisory services are designed to do both—develop internal capability and provide expert guidance where it matters most.

At the executive level, our advisors bring seasoned experience to the table—supporting leadership teams with strategic insight, design maturity assessments, and trusted guidance through complex initiatives. Whether you’re launching a new service, evolving an in-house practice, or aligning stakeholders, we ensure user experience stays central to the conversation.

In parallel, we offer tailored training programs to upskill teams across research, design, and facilitation. Grounded in case-based learning and real-world scenarios, our sessions equip teams with the confidence, tools, and frameworks they need to lead. The result? Empowered teams, aligned strategy, and greater capacity to drive lasting impact.

Four Ways We Deliver Advisory
Advisory Board

Get high‑level guidance from seasoned experts who help shape vision, priorities, and direction. Our Advisory Boards bring outside perspective to your biggest decisions, ensuring you’re aligned on strategy and focused on what matters most.

Retainer‑Based Advisory

Tap into ongoing expertise when you need it most. With a flexible retainer model, you gain consistent access to DFFRNT’s advisory team across design, strategy, and innovation, without the overhead of a full‑time hire.

Fractional Leadership

Fill critical leadership gaps with senior guidance on demand. Our fractional leaders step into roles like Chief Innovation Officer or Design Officer, bringing strategic oversight and mentorship to elevate your team and projects.

Embedded Advisory

Work side‑by‑side with us to make progress faster. Our embedded approach integrates DFFRNT advisors directly with your team — co‑designing, prototyping, and delivering solutions together from start to finish.

We live at the intersection of design, technology, business and humans. We diverge and converge, and go deep to provide businesses with the research needed for informed decision-making, from behavioural insights to value models.

Let’s build a strategy that delivers value to your customers and your business.

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